Apprenticeship/Advanced Apprenticeship in Business Administration
Course Code:420DBW22A~420DBW32A
Course Type:Apprenticeship
Qualification:
To complete an apprenticeship qualification you must complete what is known as a frame work of qualifications as shown below.
Apprenticeship
OCR NVQ Level 2 Business Administration
Business Administration Level 2 Technical Certificate
Application of Number Level 1 Key Skill
Communication Level 2 Key Skill
Advanced Apprenticeship
OCR NVQ Level 3 Business Administration
Business Administration Level 3 Technical Certificate
Application of Number Level 2 Key Skills
Communication Level 2 Key Skill
Duration: Both the apprenticeship and advanced apprenticeship take between 6 and 12 months to complete.
Venue:
NVQ’s are based in the workplace with regular visits from your assessor.
Technical Certificates are taught in 10 week blocks, half a day a week at college and Key skills are each taught in 10 week blocks 1 day a week at the College or; if more suitable, these elements can be delivered in the workplace if required.
Start Date: Flexible, start dates throughout the year.
Suitable For: These qualifications are intended for individuals who carry out an administrative role in the workplace, who also would like to improve their knowledge in administration. Both NVQ’s are made up of a range of mandatory and optional units ensuring they are suitable for a variety of working environments.
Entry By: Assessment
Entry Requirements:
Initial assessment carried out in the workplace to assess suitability of job role, skills and experience in relation to the qualification chosen.
You must be employed within an administrative role and have your employer support to complete effectively.
Course Content:
The NVQ in Business Administration aims to develop knowledge and understanding within the sector and is linked to the candidate’s job role.
Key skills consist of building a portfolio and taking a multiple choice test at the end of the course. The technical certificate consists of learning activities building on knowledge and a multiple choice test at the end of the course.
To achieve the NVQ Level 2, candidates must complete 2 mandatory units and 3 optional units;
To achieve the NVQ Level 2, candidates must complete 2 mandatory units and 3 optional units; please see below;
Mandatory Units
Unit 201 Carry out your responsibilities at work
Unit 202 Work within your business environment
Optional Units
Unit 110 Ensure your own actions reduce risks to health and safety
Unit 203 Maintain customer relations
Unit 204 Manage diary systems
Unit 205 Organise business travel and accommodation
Unit 206 Deal with visitors
Unit 207 Process customer financial transactions
Unit 208 Operate credit control procedures
Unit 209 Store, retrieve and archive information
Unit 210 Research and report information
Unit 211 Organise and support meetings
Unit 212 Use IT systems Level 2
Unit 213 Use IT to exchange information Level 2
Unit 214 Word processing software Level 2
Unit 215 Spreadsheet software Level 2
Unit 216 Database software Level 2
Unit 217 Presentation software Level 2
Unit 218 Specialist or bespoke software Level 2
Unit 219 Use a telephone system
Unit 220 Operate office equipment
Unit 221 Prepare text from notes
Unit 222 Prepare text from shorthand
Unit 223 Prepare text from recorded audio instruction
Unit 224 Produce documents
Unit 225 Work effectively with other people
To achieve the NVQ Level 3, candidates must complete 2 mandatory units and 4 optional units; these can be either 1 from group A, 3 from group B or 4 from group B. Please see below;
Mandatory Units
Unit 301 Carry out your responsibilities at work
Unit 302 Work within your business environment
Optional Units – Group A
Unit 110 Ensure your own actions reduce risks to health and safety
Unit 204 Manage diary systems
Unit 205 Organise business travel and accommodation
Unit 212 Use IT systems Level 2
Unit 213 Use IT to exchange information Level 2
Unit 216 Database software Level 2
Unit 217 Presentation software Level 2
Unit 218 Specialist or bespoke software Level 2
Unit 221Prepare text from notes
Optional Units – Group B
Unit 303 Supervise an office facility
Unit 304 Procure products and services
Unit 305 Manage and evaluate customer relations
Unit 306 Managing the payroll function
Unit 307 Completing year-end procedures
Unit 308 Monitor information systems
Unit 309 Plan and run projects
Unit 310 Research, analyse and report information
Unit 311 Plan, organise and support meetings
Unit 312 Make a presentation
Unit 313 Organise and coordinate events
Unit 314 Word processing software Level 3
Unit 315 Spreadsheet software Level 3
Unit 316 Website software Level 2
Unit 317 Artwork and imaging software Level 2
Unit 318 Design and produce documents
Unit 319 Plan and implement innovation and change
Unit 320 Develop productive working relationships with colleagues
Unit 321 Provide leadership for your team
Unit 323 Prepare text from shorthand
Unit 324 Prepare text from recorded audio instruction
Optional units are chosen with input from the assessor, candidate and employer to best suit the work situation, job role and development needs.
Outcome of Course and Progression:
Apprenticeship in Administration with possible progression onto Advanced Apprenticeship.
Advanced Apprenticeship in Administration with possible progression into Team Leading.
Cost:
Fully funded for 16-18 year olds, employer contribution for 19+
Further Information:
Please contact Employer Services on 01293 442 340 or email us at employers@centralsussex.ac.uk.
Course Times/Timetable:
The initial assessment and induction both take place within the workplace and last about 1.5 hours each. Following this, assessment visits will be booked monthly in advance taking into consideration employer and learner needs.
